Q. Are Zulizscarves products sold at any other retailers?
No. www.Zulizscarves.com is the Exclusive destination for Tudung and only available at our Distributor Member in Malaysia , Singapore & Brunei
Q. An item added to my shopping bag was suddenly sold out at checkout. How is this possible? We will have Stock always.
Q. I have not received my item. What should I do? Let us know via email and we will check for you the current status. You could also call our call centre
Q. What are the payment methods available?
Weoffers transfer Payment Methods :-Internet banking which accepts major online banking platform in Malaysia i.e. Maybank2u, CIMBClicks etc and also Manual Bank Transfer. Dbs for Singapore Bank
Q. What are the shipping costs? Shipping costs differ according to location and the weight of the item. Shipping costs will be calculated automatically when you make an order online.
Q. Can I make a purchase online and pick the items up at the boutique?
all parcels will be couriered via Poslaju and J&T only. For International We will Ship Via Pos Register Mail Or Express.Or Local Pick up warehouse.
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 3 working days via POSLAJU & J&T Express. International May take 7 to 15 working days.
Q. What should I do if the tudung I purchased has a defect? Please let us know via email and we will be happy to help you exchange. Postage we will pay for it.
Q. Can I cancel my order and get my refund back
Sorry that we're unable to refund CASH or refund , We are able to credit back to your account zulizscarves only.We are NOT REFUNDED TO SELLER MONEY OR CUSTOMER MONEY tq.
Q. Pricing Control !
We will Control All Ditributor Pricing , Who's are putting in low price we will communicate our distributor . Alway Price control All Market.
Q. Why I can buy with manufacture ?
We do apologize we are supporting all customer , But you need to deal with our distributor agent.Please check our website distributor